PRIVACY POLICY
Your privacy is important to AEXIO; maintaining your trust is paramount to us.
This Statement discloses the information practices for AEXIO’s and our affiliates’ Web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
This Statement applies to AEXIO Web sites that link to this Statement but does not apply to those AEXIO Web sites that have their own Privacy Statement. Additionally, it does not apply to instances where we merely process data on behalf of clients for their benefit, such as when we act as a web hosting service provider.
From time to time, we may supplement this Statement with additional information relating to a particular interaction we have with you.
Collection of Personal Information
You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to process an order, to provide you with a subscription or a service, or to do business with us if you are a supplier or a business partner. You may also provide your credit card details to buy something from us or may share a description of your education and work experience in connection with a job opening at AEXIO for which you wish to be considered. If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes.
We may also collect information relating to your use of our Web sites through the use of various technologies. For example, when you visit our Web sites, we may log certain information that your browser sends us, such as your IP address, browser type and language, access time, and referring Web site addresses. We may also collect information about the pages you view within our sites and other actions you take while visiting us. In addition, we may also use such technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail. Collecting information in this manner allows us to collect statistics about our Web sites usage and effectiveness and personalize your experience while you are on our Web sites, as well as tailor our interactions with you.
From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.
Use of Personal Information
The following paragraphs describe in more detail how AEXIO may use your personal information.
Fulfilling your Transaction Request
If you request something from AEXIO, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, AEXIO's business partners, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.
Providing Support
We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix.
In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organization’s employees, customers, partners, or suppliers. This Privacy Statement does not apply to our access to or handling of this information; the conditions regarding the handling and processing of that data is covered by the applicable Terms of Use or other agreements between you and AEXIO.
Marketing
The information you provide to AEXIO, as well as the information we have collected about you indirectly, may be used by AEXIO for marketing purposes. Before we do so, however, we will offer you the opportunity to choose whether or not to have your information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly.
Some of our offerings may be co-branded, that is sponsored by both AEXIO and third parties. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you.
Recruitment
In connection with a job application or inquiry, whether advertised on an AEXIO Web site or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout AEXIO in order to address your inquiry or consider you for employment purposes. Unless you tell us not to do so, we may keep the information for future consideration.
Monitoring or Recording of Calls, Chats and Other Interactions
Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is AEXIO's general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
Use of Information in the Social Computing Environment
AEXIO provides social computing tools on some of its Web sites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.
When registering to use these tools, you will be asked to provide certain personal information. Registration information that is not automatically made available to other participants as part of your profile will be subject to and protected in accordance with this Privacy Statement.
Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms, is not subject to this Privacy Statement. Rather, such content is subject to the Terms of Use of those platforms, and any additional guidelines and privacy information provided in relation to their use. Please refer to them to better understand yours, AEXIO's, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside AEXIO.
Protect the Rights and Property of AEXIO and Others
We may also use or share your information to protect the rights or property of AEXIO, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our Web sites.
Information for Business Partners
If you represent an AEXIO business partner, you may visit AEXIO Web sites intended specifically for AEXIO business partners. We may use information provided on that site to administer and develop our business relationship with you, the business partner you represent, and AEXIO business partners generally. For instance, this may involve using your information to send you details of AEXIO business partner programs. It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or AEXIO customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
Sharing of Personal Information and International Transfers
AEXIO is a global organization with business processes, management structures and technical systems that cross borders. As such, we may share information about you within AEXIO and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Statement. Our Privacy Statement and our practices are designed to provide a globally consistent level of protection for personal information all over the world. This means that even in countries whose laws provide for less protection for your information, AEXIO will still handle your information in the manner described here.
In some cases, AEXIO uses suppliers located in various countries to collect, use, analyze, and otherwise process information on its behalf. It is AEXIO's practice to require such suppliers to handle information in a manner consistent with AEXIO's policies.
From time to time, we may disclose information that identifies you at an individual level and which we collected on our Web sites to other non-AEXIO entities that are not acting as our suppliers, such as our business partners. Except as described in this Privacy Statement, we will only do so with your prior consent. We do not sell or lease such information however.
Circumstances may arise where, whether for strategic or other business reasons, AEXIO decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is AEXIO’s practice to seek appropriate protection for information in these types of transactions.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your information to protect the rights or property of AEXIO, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. AEXIO implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. We also require that our suppliers protect such information from unauthorized access, use and disclosure.
Online Advertising
AEXIO does not deliver third party online advertisements on our Web sites but we advertise our products and services on others’ Web sites. We may collaborate with Web site operators as well as network advertisers to do so. Please familiarize yourself with those Web site operators' or network advertisers' privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage. AEXIO does not provide any information relating to your usage of AEXIO Web sites to Web site operators or network advertisers.
Links to non-AEXIO Web sites
AEXIO Web sites may contain links to non-AEXIO Web sites that are not affiliated with AEXIO. AEXIO is not responsible for the privacy practices or the content of those other Web sites.
Privacy Questions and Access
If you have a question about this Privacy Statement or AEXIO's handling of your information, you can send an email to info@aexio.com. You can also contact us at:
Aexio Sdn Bhd
Suite 1107,Block B,
Phileo Damansara I,
No.9, Jalan. 16/11,
46350 Petaling Jaya,
Selangor, Malaysia.
General Enquiries: +603-7665 0255
Fax: +603-7665 0256
If you have questions or concerns regarding our Privacy Statement, you should first contact AEXIO directly.
